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Infrastructure & DevOps

Product Manager (VG)

HanoiManagerFull-timeOpenings: 1Deadline: September 30, 2026

About the company

VinSmart Future (VSF) is Vingroup's technology company, formed by merging the Group's entire technology ecosystem. As a core driver of Vingroup's future growth, VSF is AI-first - with artificial intelligence as the foundation of everything we build. With a talented team of nearly 4,000 local and international technology experts, VSF focuses on creating high-utility technologies that enhance lives and connect data, models, and infrastructure to unlock new possibilities.

The Product Manager will define the product strategy and lead the development of V-Green's technology ecosystem, ensuring all platforms work seamlessly, reliably, and at scale.

This management position requires the ability to translate business objectives, customer needs, operational requirements, and technology capabilities into one coherent product strategy and roadmap.

Responsibilities

Product Strategy

  • Define the product vision, strategy, and roadmap for V-Green's product ecosystem.

  • Translate company objectives into clear product priorities and measurable outcomes.

  • Decide which products and capabilities to build, improve, integrate, or stop.

  • Prioritize initiatives based on customer impact, business value, cost, risk, and delivery capacity.

Multi-System Product Ownership

  • Lead a complex ecosystem spanning customer applications, charging station and device management, payments, billing, reconciliation, operations, monitoring, CRM, customer service, loyalty, data, analytics, and partner integrations.

  • Ensure seamless customer journeys and reliable data flows across systems.

  • Partner with Engineering and Architecture to manage APIs, dependencies, scalability, reliability, and technical constraints.

  • Identify integration risks, system failures, and downstream impact before they affect customers or operations.

Team Leadership

  • Build and lead a high-performing team of Product Managers and Product Owners.

  • Establish clear team structures, ownership areas, responsibilities, and KPIs.

  • Recruit, coach, and develop product talent.

  • Improve the quality of discovery, prioritization, product briefs, PRDs, and product reviews.

  • Build a culture of accountability, evidence-based decisions, and continuous improvement.

Execution and Cross-Functional Leadership

  • Lead the end-to-end product lifecycle, from problem discovery and solution definition to delivery and impact measurement.

  • Work closely with Business, Engineering, Design, Data, Operations, Finance, and Customer Service.

  • Manage roadmaps, resources, dependencies, and delivery risks across multiple teams.

  • Work directly with international teams, vendors, and strategic partners.

  • Communicate product progress, risks, results, and key decisions to senior leadership.

Product Performance

  • Define KPIs across growth, customer experience, operations, reliability, and financial performance.

  • Use quantitative and qualitative data to identify root causes and prioritize improvements.

  • Monitor adoption, conversion, retention, uptime, failure rate, SLA performance, and operating cost.

  • Ensure every major initiative has a clearly defined problem, baseline, target outcome, and measurement plan.

Requirements

  • At least 7 years of experience in technology product management, including 3–5 years leading Product teams at Manager, Senior Manager, or equivalent level.

  • Proven experience managing, coaching, and developing Product Managers and Product Owners.

  • Strong experience owning a complex, multi-system product ecosystem involving customer-facing products, back-office platforms, payments, operations, data, and third-party integrations.

  • Demonstrated ability to define product strategy, portfolio priorities, roadmaps, and product operating models.

  • Experience with high-volume transactional, real-time, or operationally critical systems.

  • Strong systems thinking, with a practical understanding of APIs, data flows, system dependencies, and platform architecture.

  • Strong analytical skills and the ability to make decisions based on data and measurable outcomes.

  • Excellent stakeholder management, communication, negotiation, and conflict-resolution skills.

  • Professional English proficiency is mandatory. The candidate must be able to lead meetings, deliver presentations, negotiate, and work directly with international stakeholders.

  • Ability to perform effectively in a fast-paced, complex, and rapidly changing environment.

Benefits

  • Income competitive with the market.
  • Lunch allowance.
  • Preferential rates across the Group's ecosystem: tuition discounts (Vinschool), healthcare (Vinmec), resorts (Vinpearl), vehicle purchase (VinFast), and home rental or purchase (Vinhomes) … under the Group's policies.
  • Full insurance coverage as required by the Labor Law (Social, Health, UI), plus Company-provided personal health insurance based on position level, and periodic health check-ups at reputable hospitals and health centers nationwide.
  • Access to strategic, large-scale key technology projects.
  • The opportunity to work in a professional technology environment that brings together scientists, experts and engineers from leading technology companies in Vietnam and worldwide.
  • Free learning resources on Udemy, Coursera and O'Reilly; internal workshops; certification sponsorship; and special mentorship programs from the Group's and Company's leadership.
  • The chance to join the Group's technology clubs and internal tech events to learn and turn personal projects and ideas into reality.
  • Training programs to become an "Internal Trainer" and share expertise, with special benefits.
  • 12 annual leave days, plus public holidays and Tết as regulated by law.

Working Hours

  • 05 official working days at the office (Monday – Friday).
  • 02 remote working days per month on Saturdays on a rotating schedule.
  • Flexible working hours with check-in window from 08:30 – 09:30.
  • Proactively manage time to complete 08 working hours/day.

Work Location

  • Technopark Building, Hanoi

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